What venue managers ask us before our first meeting.

No. TableUpgrade works alongside SevenRooms, OpenTable, SerVme, EatApp, or any system you already use. Every reservation arrives there with the table assigned, notes, dietary requirements, and pre-orders attached.

Nothing upfront — no setup fee, no monthly fee, no filming fee. TableUpgrade earns a commission only on table selection fees and the partner add-ons we provide — never on your regular reservations, your food and beverage, or your own add-ons.

The 2025 SevenRooms UAE study found 72% of diners willing to pay extra for preferred seating. The behavior is already established in airlines, hotels, and cruises. Restaurants are the last category to offer it.

No. We read availability directly from your reservation system and never block tables. You choose which tables are offered — most venues start with 10–20% — and your team fills the rest of the floor exactly as before.

Almost none. Reservations arrive in the system your team already uses, with the table and notes attached. We film the venue, build the 3D tour, and configure everything; training takes under an hour. Day to day, changes are made in a simple admin panel or via our WhatsApp AI Assistant.

Most systems offer a section tag — 'patio,' 'window,' 'outside.' No 3D tour. No specific table or cabana. No pre-ordered experiences or coordinated add-ons. TableUpgrade is built around the exact spot the guest wants — not a tag layered on top.

Wherever guests already find you — your website, Instagram, Google, Facebook — plus directly on TableUpgrade. It runs beside your current reservation widget, or replaces it so every guest sees your experiences and add-ons. Your choice, switchable anytime.

No — the Table Selection Fee is separate from minimum spend. Your minimum spend, redeemable on food and beverage, stays exactly as you configure it; the selection fee is additional revenue on top.

You set the rules — cancellation windows, refund policy, no-show fees — and TableUpgrade enforces them for you. If a guest doesn't show, their prepayment stays with your venue, and any additional no-show fee you've configured is charged automatically; you can always waive or adjust it. Refunds follow your policy, processed by us.

Your team handles guest experience the same way they always have. TableUpgrade brings the reservation in — your hospitality takes over from there.

Pricing adapts to demand — quieter periods cost less, peak times more. Every reservation is incremental revenue at zero cost.

You stay in control of the money decisions — you set the policies and decide on refunds, waivers, and no-show charges. TableUpgrade executes them for you: guests pay securely in advance, refunds and no-show charges are processed under your rules, and your share is paid out on your preferred schedule, with invoices and clear reports included. No extra merchant accounts, no added admin work.

We support you with the platform — reservation changes, payment questions, technical issues. Your team supports your guests with hospitality, as always.

Yes. TableUpgrade is based in Dubai and works with premium venues across the UAE — onboarding and venue filming run the same way everywhere.